A viral video of the East Tennessee State golf group’s baggage has prompted an airline apology.
East Tennessee State Golf Staff | Twitter
Each golf traveler is aware of the distinctive torture of handing their golf equipment off on the airport.
Most of the time, it’s not a problem. The golf equipment are left within the trusted arms of the airline, which transports them onto and off the aircraft with out subject. Inside a couple of minutes of touchdown at your vacation spot, your golf equipment are introduced out, unaltered, to the outsized baggage space. Success!
However once in a while, one thing goes improper. Maybe, as has occurred to many a golfer touring abroad within the final a number of summers, the golf equipment are misplaced someplace in transit. Maybe the airline by no means will get them onto the aircraft within the first place. Or maybe, worst of all, the golf equipment are broken en path to their closing vacation spot.
That final purpose is what has Delta Airways apologizing on Thursday, two days after a school golf group’s video displaying golf equipment being mishandled by airport staff in San Diego went viral on the eve of the NCAA Championship.
The story begins late on Tuesday night, the identical day the ETSU golf group arrived in San Diego on a Delta Airways flight for the NCAAs. Because the group was on the brink of deboard the aircraft, one teammate poked his head out the window to see a baggage employee on the airport taking the group’s golf baggage off of the plane. However there was an issue with the best way the luggage staff had been dealing with — or mishandling — the cargo. The 2 males chargeable for unloading the golf equipment had been tossing the luggage straight onto the tarmac with reckless abandon, risking injury to the group’s treasured cargo on the eve of the largest week of the yr.
A number of seconds later, the ETSU Males’s Golf official account tweeted a video of the luggage conduct, which rapidly went viral.
“Good of @Delta to deal with our golf equipment with such care,” the account posted.
The put up rapidly made the rounds on social media, the place golfers the world over annoyed with misplaced and broken golf baggage chimed in with their very own two cents. The Twitter blowback grew so dangerous that Delta’s PR group launched an announcement on Thursday morning apologizing for the mishap.
“We apologize to the ETSU Golf group and ask for a mulligan on how their gear was dealt with,” the assertion learn. “We’re in direct contact with the Bucs to make sure they’ve what they should efficiently compete within the NCAAs.”
The excellent news, at the least, is that it seems no gamers can be left within the lurch because of the mishap. Play begins for the ETSU golf group on Friday morning in Carlsbad.
